Privacy Policy

Last updated: March 3rd, 2024

This privacy policy informs you about the nature, scope and purpose of the processing of personal data (hereinafter referred to as "data") in the context of the provision of our IOS and Android application Seep its functions and content associated with it (hereinafter collectively referred to as "App").

General Information

What is personal data?

Personal Data is information by which you can be directly or indirectly identified ("Personal Data"). This generally includes information such as your name, address, email address and telephone number; however, it may also include other information such as your IP address, shopping habits, lifestyle habits or preferences such as interests.

What is processing?

"Processing" means any operation or set of operations which is performed upon personal data, whether or not by automatic means. The term is broad and covers virtually any handling of data.

What is the applicable data protection law?

As an India based Company, we are supplementing the current absence of a consistent data protection regime by adopting the principles set out in the EU's General Data Protection Regulation ("GDPR").

Who is the responsible for processing personal data?

The responsible party within the meaning of the GDPR is:

(hereinafter referred to as "we", "us" or "our")

The legal bases and your rights

What are the legal bases of processing personal data?

The legal bases for processing are listed below and at least one of these must apply whenever we process personal data:

• Consent: the individual has given clear consent to process personal data for a specific purpose.
• Contract: the processing is necessary for a contract or because you have asked us to take specific steps before entering into a contract.
• Legal obligation: the processing is necessary for us to comply with the law (not including contractual obligations).
• Vital interests: the processing is necessary to protect someone's life.
• Public task: the processing is necessary for us to perform a task in the public interest or for official functions, and the task or function has a clear basis in law.
• Legitimate interests: the processing is necessary for our legitimate interests or the legitimate interests of a third party, unless there is a good reason to protect your personal data which overrides those legitimate interests.

What are your rights?

You have the following rights with respect to us processing your personal data:

• Right of access: You have the right to obtain information about whether and which of your personal data is processed by us.
• Right to rectification: You have a right to rectification and/or completion if your personal data processed by us is inaccurate or incomplete.
• Right to restriction of processing: You have a right to restriction of processing under certain conditions.
• Right to erasure: You have a right to erasure under certain conditions.
• Right to information: If you have exercised your right to rectification, erasure or restriction of processing, we will inform all recipients of your personal data.
• Right to data portability: You have a right to receive your personal data processed by us in a structured, common and machine-readable format.
• Right to object: You have the right to object to the processing of your personal data in case of special reasons.
• Right of withdrawal: You have the right to revoke any consent given to us at any time.
• Right to complain to a supervisory authority: You have the right to lodge a complaint with the competent supervisory authority if you believe that the processing of your personal data by us violates the law.

Data processing in our App

Provision of the app and creation of log files

The legal basis for the processing of your personal data in the context of the provision of the app and the creation of log files is our legitimate interest. The temporary storage of your personal data by us is necessary to enable delivery of the App's functionality. For this purpose, your personal data must be stored for the duration of the session. Data that may be collected when using the App, i.e. IP address, IP location, Geolocation, type and version of the end device used, information on the mobile network used, time zone settings, operating system and platform. The storage of your personal data in log files is done to ensure the functionality of the App. In addition, we use your personal data to optimise the App and to ensure the security of our information technology systems. Your personal data is not processed in any other way.

Your personal data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected. In the case of the collection of your personal data for the provision of the App, this is given as soon as you close the App. In the case of storage of your personal data in log files, these are deleted after 30 days at the latest.

Device information

We collect information from and about the device(s) you use to access our services, including:

• Hardware and software information such as IP address, device ID and type, device-specific and apps settings and characteristics, app crashes, advertising IDs (such as Google's AAID and Apple's IDFA), browser type, version and language, operating system, time zones, identifiers associated with cookies or other technologies that may uniquely identify your device or browser.
• Information on your wireless and mobile network connection, like your service provider and signal strength; information on device sensors.

Use of technically necessary cookies

The legal basis for the processing of your personal data in the context of the use of technically necessary cookies is our legitimate interest. The use of technically necessary cookies serves to simplify the use of our app for you. Some functions of our app cannot be offered without the use of cookies. Your personal data will not be processed in any other way.

Your personal data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected; this is particularly the case when you leave the app.

Customer account registration

The legal basis for the processing of your personal data in the context of account registration is the performance of a contract. Your registration enables in particular the conclusion of contracts as well as the maintenance of our customer relationship. We collect data when you create or update your account, and this may depending on how you use our App.

As a general principle, accounts are generated anonymously and without the need to provide any name or personal information with a mere reference to the above explained collection of log files.

In addition, you may also use your social media log in from Facebook to create an account. This is done exclusively with your express consent. Facebook Login is a service of Meta Platforms, Inc. Through the link we automatically receive the following data from Facebook Inc: First and last name, E-mail address, Your Facebook app ID, and Facebook friends list who uses this app.

Transfers of personal data across Borders

The Company is a global company, with its affiliates and group companies "Affiliated Entities" located in several countries. Your data may be transferred to Our Affiliated Entities, or to Our business partners and service providers from time to time for legitimate business purposes identified in this Policy.

We store Personal Data about Players and visitors to Our Platforms on servers located in India and We may also process this information in other countries where Our Affiliated Entities, business partners and service providers have their operations.

Contacting us

The legal basis for the processing of your personal data transmitted in the course of you contacting us is our legitimate interest. If the contact aims at the conclusion of a contract, the performance of a contract is an additional legal basis for the processing of your personal data. The processing of your personal data in the event of a contact serves us solely to process your request.

Advertising

Advertisers and third parties also may collect information about your activity on app, on devices associated with you, and on third-party sites and applications using tracking technologies. Tracking data collected by these advertisers and third parties is used to decide which ads you see in our app. You can opt out on the Digital Advertising Alliance (DAA) website if you wish not to receive targeted advertising.

Google Admob

The app also uses the Google Admob service to display ads. Ads are personalised based on the device you are using. You can disable this via the settings on your device. The Google Admob service is provided by Google (Google Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA).

Facebook Audience Network

The app also uses the Facebook Audience Network service to display ads. Ads are personalised based on the device you are using. You can disable this via the settings on your device. The Facebook Audience Network service is provided by Meta (Facebook, Inc., 1 Hacker Way, Menlo Park, California, United States).

Firebase

The App uses the Firebase tool, which is part of the Firebase platform of Google Inc, to obtain statistics on how the App is used, in particular active user numbers, session length, stability rating and storage time. Database location is Mumbai-India. The legal basis for this data processing is our legitimate interest. The data collected via Google will be deleted after 6 months at the latest.

Crashlytics

The app uses the tool Crashlytics, which is part of the platform Firebase of Google Inc., to log crashes of the app. No personal data is transmitted. Only real-time crash reports with precise details of code locations and device information are sent, which is intended to simplify maintenance and improve the resulting stability of the app. The legal basis for data processing is our legitimate interest.

Deletion of data and archiving obligations

The data we process will be deleted or its processing restricted in accordance with the GDPR. Unless expressly stated within the scope of this privacy policy, the data stored by us will be deleted as soon as it is no longer required for its intended purpose and the deletion does not conflict with any statutory retention obligations.

If you want to delete all your personal data from our servers, you can go to settings page of app and tap on "Delete Account" button. This will delete all your personal information from our servers permanently. Please note that this operation is irreversible.

You can also mail us at info@voidedgeapps.com requesting data deletion, and we will delete your personal data within 1 business day.

Security of data processing

We take appropriate technical and organisational measures in accordance with the GDPR, taking into account the state of the art, the costs of implementation and the nature, scope, circumstances and purposes of the processing, as well as the varying likelihood and severity of the risk to the rights and freedoms of natural persons, in order to ensure a level of protection appropriate to the risk.

Security measures include in particular the encrypted transmission of data between your browser and our servers or the encryption of your passwords in the database.

Changes to our privacy policy

This Privacy Policy supersedes all previous versions. We may change the notice at any time, so please check our website(s) periodically for any updates. If the changes are significant, we will post a prominent notice on our website(s). In addition, we will send electronic notification of changes to our Privacy Policy as we deem appropriate.

Queries and Complaints

If you have any questions, complaints or wish to exercise any of your rights, please do not hesitate to contact us using info@voidedgeapps.com.

Please note that we may ask you to confirm your identity before we process your inquiry or complaint.